Privacy Policy

DashFlow Solutions LLP ("DashFlow", "we", "us", or "our") operates the website thedashflow.com and the products Gantivity (gantivity.com), PreptixAI (preptixai.com), and Ludo Deck. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and the rights you have over it.

By using our websites or products, you agree to the collection and use of information in accordance with this policy. Where a specific product publishes its own privacy notice, that notice applies in addition to this policy.

1. Information we collect

Information you provide directly

• Contact and enquiry data — name, email address, area of interest, and message content when you submit our contact form, book a demo, or email us.
• Account data — when you register for a DashFlow product: name, email, organization, role, and login credentials (passwords are stored hashed, never in plain text).
• Content you create — project schedules, tasks, reports, and messages in Gantivity; CVs, interview recordings, and career documents in PreptixAI; game profiles in Ludo Deck.
• Payment data — where you purchase a paid plan, payments are processed by third-party payment providers. We do not store full card numbers on our servers.
• Recruitment data — CVs and application details you send to our careers inbox.

Information collected automatically

• Usage data — pages visited, features used, session duration, referring URLs.
• Device and log data — IP address, browser type, operating system, and user-agent string (also recorded with contact form submissions for spam prevention).
• Cookies and similar technologies — see our Cookie Policy for details.

2. How we use your information

• Provide, operate, and improve our websites and products.
• Respond to enquiries, demo requests, and support tickets.
• Deliver AI-powered features (for example, generating schedules in Gantivity or CV suggestions in PreptixAI). Your content is processed only to deliver these features; we do not sell your content or use it to build advertising profiles.
• Send service communications, and — only with your consent — product news and marketing you can opt out of at any time.
• Monitor usage, detect abuse and fraud, and secure our systems.
• Comply with legal obligations and enforce our Terms of Service.

3. Legal bases for processing

Where the EU/UK General Data Protection Regulation (GDPR) or similar laws apply, we process personal data on the following bases:

• Contract — to provide products and services you have signed up for.
• Legitimate interests — to improve our services, secure our systems, and communicate with business contacts, balanced against your rights.
• Consent — for marketing communications and non-essential cookies. You may withdraw consent at any time.
• Legal obligation — where processing is required by applicable law, including Indian law applicable to DashFlow Solutions LLP.

4. Cookies and analytics

We use essential cookies for site functionality (for example, remembering your theme preference and cookie choices) and analytics cookies (Google Analytics) to understand how visitors use our site. Analytics cookies are set only in accordance with your consent choices where required by law. See the Cookie Policy for the full list and how to manage them.

5. How we share information

We do not sell your personal data. We share data only with:

• Service providers — hosting (including our web hosting provider), database, email delivery, analytics, form and scheduling tools (for example, Tally for demo bookings), and AI model providers used to power product features — each bound by contractual confidentiality and data protection obligations.
• Professional advisers — lawyers, auditors, and insurers where necessary.
• Authorities — where required by law, court order, or to protect our rights, users, or the public.
• Business transfers — in connection with a merger, acquisition, or asset sale, subject to this policy.

6. Data retention

• Contact form submissions — up to 24 months after your last interaction, then deleted or anonymized.
• Account and product data — for as long as your account is active, and up to 90 days after deletion to allow recovery, unless a longer period is required by law.
• Server logs — typically 12 months for security purposes.
• Recruitment data — up to 12 months unless you ask us to delete it sooner.

7. Data security

We apply industry-standard safeguards including encryption in transit (HTTPS/TLS), access controls, least-privilege administration, hashed credentials, and regular review of our infrastructure. No method of transmission or storage is 100% secure, but we work continuously to protect your data and will notify you and applicable regulators of a data breach where required by law.

8. Your rights

Depending on your jurisdiction, you may have the right to:

• Access a copy of the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Delete your data ("right to be forgotten").
• Restrict or object to certain processing, including direct marketing.
• Data portability — receive your data in a structured, machine-readable format.
• Withdraw consent at any time where processing is based on consent.
• Complain to your local data protection authority.

To exercise any of these rights, email contact@thedashflow.com. We respond within 30 days.

9. International data transfers

DashFlow Solutions LLP is based in India, and our service providers may process data in other countries. Where data is transferred across borders from jurisdictions requiring safeguards, we use appropriate mechanisms such as standard contractual clauses or rely on providers' adequacy frameworks.

10. Children's privacy

Our business products are not directed at children under 16, and we do not knowingly collect personal data from them. Ludo Deck is intended for general audiences; where age limits apply under local law, we rely on store age ratings and parental controls. If you believe a child has provided us personal data, contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. Material changes will be announced on this page with an updated "Last updated" date, and where appropriate, by email. Continued use of our services after changes take effect constitutes acceptance of the revised policy.

12. Contact us

DashFlow Solutions LLP
Email: contact@thedashflow.com
Web: thedashflow.com/contact

This policy is provided for transparency and does not constitute legal advice to any third party. If you have questions about how it applies to you, please contact us.